Duke Energy

Duke Energyduke-energy.com

Customer Service Number

1-800-777-9898

Customer service — Carolinas

TOLL-FREECOMPANY-PUBLISHED NUMBER

United States

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Official sourceChecked 2026-09-10

Toll-free in the listed region. Mobile airtime or international charges may apply.

More departments & phone lines Choose the department or region for your question.

Customer service — Carolinas (Progress)1-800-452-2777Customer service — Florida1-800-700-8744 Customer service — Indiana1-800-521-2232 Customer service — Ohio and Kentucky1-800-544-6900

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